Data Protection & Privacy

PK65 Game Privacy Policy

Your privacy matters to us. This policy explains what personal information pk65 game collects, how it is used, who it may be shared with, and the rights you have over your own data. Please read it before creating an account.

Last updated: January 2026
Our Privacy Commitments

Six things we commit to when it comes to handling your personal information.

We Never Sell Your Data

PK65 Game does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate your account and improve your experience on the platform.

Secure Storage at All Times

All personal data is stored on encrypted, access-controlled servers. Payment information processed through JazzCash, Easypaisa, Raast and bank transfers is handled by secure payment processors and is never stored in plain text on our systems.

You Control Your Data

You have the right to access, correct and request deletion of your personal information at any time. Contact our support team to exercise any of these rights and we will respond within a reasonable timeframe.

Opt Out of Marketing Anytime

If you receive promotional communications from pk65 game and no longer want them, you can opt out at any time through your account notification settings. Opting out does not affect transactional messages about your account or deposits.

Minimal Data Collection

We collect only the information necessary to create your account, process transactions and keep the platform running securely. We do not collect data beyond what is genuinely needed for these purposes.

Clear Retention Periods

We do not hold your data indefinitely. Account data is retained for as long as your account is active and for a defined period thereafter to meet financial record-keeping requirements. Once the retention period expires, data is securely deleted.

1. Who We Are

PK65 Game operates the online gaming and sports betting platform available at pk65game.app and through the pk65 game mobile app. References to "we", "us" or "pk65 game" in this Privacy Policy refer to the operator of this platform. This policy applies to all users who access the platform, browse the website without registering, or hold an active player account.

If you have questions about how your personal information is handled, the best way to reach us is through the support team, available 24 hours a day. Contact details are at the end of this policy. We are committed to handling any privacy-related queries promptly and transparently.

2. What Personal Information We Collect

We collect personal information in two ways: information you provide directly to us, and information collected automatically when you use the platform.

2.1 Information You Provide

  • Account registration: Your full name, date of birth, email address and Pakistani mobile number.
  • Identity verification: Copies of identity documents such as a CNIC, passport or driving licence when requested for age or identity verification purposes.
  • Payment information: Details needed to process deposits and withdrawals — such as your JazzCash or Easypaisa mobile number, bank account details or card information. This is handled through our payment processors and is not stored in full on pk65 game servers.
  • Communications: Messages you send to our support team, including chat logs and emails, which may be retained for quality assurance and dispute resolution purposes.
  • Responsible gaming inputs: If you set deposit limits, session reminders or request self-exclusion, that information is stored as part of your account preferences.

2.2 Information Collected Automatically

  • Device and browser data: Your IP address, device type, operating system, browser version and screen resolution.
  • Usage data: Pages visited, features used, bets placed, games played, session duration and navigation patterns within the platform.
  • Cookies and similar technologies: Small files stored on your device that help us maintain your session and understand how the platform is being used. See Section 5 for full details.
  • Location data: Approximate geographic location derived from your IP address. We do not collect precise GPS location.
Minimum Necessary: We are deliberate about what we collect. If a piece of information is not needed to run your account, process payments or keep the platform secure, we do not collect it.

3. How We Use Your Information

Your personal information is used for the following specific purposes:

  • Account management: Creating, maintaining and securing your pk65 game player account, including login authentication and password recovery.
  • Transaction processing: Handling deposits in PKR via JazzCash, Easypaisa, Raast, bank transfers and cards, as well as processing withdrawal requests to your registered payment method.
  • Identity and age verification: Confirming that you meet the minimum age requirement of 18 years and that your account details are accurate and genuine.
  • Fraud and security monitoring: Detecting and preventing unauthorised access, suspicious transactions, duplicate accounts and other activity that may indicate abuse of the platform.
  • Customer support: Responding to queries, resolving disputes and handling responsible gaming requests such as self-exclusion or limit adjustments.
  • Platform improvement: Analysing usage patterns in aggregate to improve the game lobby, sports betting experience, app performance and overall platform quality.
  • Regulatory compliance: Meeting any applicable record-keeping obligations, including financial transaction records required under standard platform operating practices.
  • Marketing communications: Sending you relevant promotions, bonus offers and platform updates — but only if you have opted in or not opted out. You can stop these at any time.

We do not use your personal information to make automated decisions that significantly affect you — such as account closures — without human review where the outcome is material to your interests.

4. Who We Share Your Information With

PK65 Game does not sell your personal data. We share information only with trusted parties where it is necessary to operate the platform, and always under confidentiality obligations. These include:

Recipient Purpose Data Sold?
Payment Processors JazzCash, Easypaisa, Raast & bank transfer processing Never
Identity Verification Partners Age and CNIC verification when required Never
Game Software Providers Delivering game content from licensed third-party studios Never
Analytics Providers Aggregated, anonymised platform usage analysis Never
Fraud Prevention Services Detecting suspicious activity and protecting player accounts Never
Cloud Infrastructure Providers Secure hosting of platform data and services Never
Marketing Platforms Sending opted-in promotional emails and notifications only Opted-in Only

In rare circumstances, we may be required to disclose personal information in response to a valid legal request. We will only do so to the extent required and will not disclose more than necessary.

Third-Party Game Providers: When you play games from third-party studios through the pk65 game lobby, those providers may collect limited technical data (such as game session results) under their own terms. We recommend reviewing their individual privacy policies if you have questions about their data practices.

5. Cookies & Tracking Technologies

PK65 Game uses cookies and similar technologies to keep you logged in, remember your preferences and understand how the platform is being used. Here is a breakdown of the types of cookies we use:

5.1 Essential Cookies

These are required for the platform to function. They maintain your login session, store your language and currency preferences, and ensure your bet slip and account balance display correctly. You cannot opt out of essential cookies while using the platform.

5.2 Analytics Cookies

These help us understand how players navigate the site — which pages are most visited, where users drop off, and how the app performs on different devices. Data collected through analytics cookies is aggregated and does not identify you personally. You can opt out through your browser settings.

5.3 Marketing Cookies

If you have opted in to promotional communications, marketing cookies may be used to deliver relevant offers and measure the effectiveness of campaigns. These are only active for users who have not opted out of marketing. You can disable these through your account notification preferences or browser settings.

Most modern browsers allow you to view, manage and delete cookies through the browser settings menu. Disabling all cookies may affect your ability to log in or use certain features of the pk65 game platform.

6. Payment Data & Financial Information

All deposits and withdrawals on pk65 game are processed in PKR. We work with established Pakistani payment providers — JazzCash, Easypaisa, Raast, and bank and card processors — to handle financial transactions securely.

When you initiate a deposit or withdrawal, you are interacting with the payment provider's own secure interface. Full card numbers, JazzCash PINs and Easypaisa credentials are not stored on pk65 game servers. We retain only the transaction reference, amount, date and your account identifier to maintain your financial history.

Your financial history — including deposit and withdrawal records — is visible to you at all times through your account dashboard. These records may also be retained by pk65 game for a period after account closure to meet standard financial record-keeping requirements.

Withdrawals are only processed to payment methods registered in your own name. This is a security requirement and also ensures your personal financial data remains consistent across your account.

7. How Long We Keep Your Data

We retain personal information for as long as your account remains active and for a defined period after closure. The general retention principles are as follows:

  • Active account data — retained for the full duration your account is open, as it is needed to provide the service.
  • Transaction records — retained for a standard period after your last transaction or account closure, to meet financial record-keeping requirements. This is typically five to seven years.
  • Identity verification documents — retained for the period required to satisfy verification obligations, after which they are securely deleted.
  • Customer support communications — retained for up to two years from the date of the interaction for quality assurance and dispute resolution purposes.
  • Marketing preferences and opt-out records — retained indefinitely to honour your opt-out choices and ensure we do not contact you against your wishes.
  • Analytics and usage data — aggregated anonymised data may be retained for product improvement purposes without a fixed expiry, since it cannot be linked back to an individual.

When data is no longer needed for its stated purpose and the retention period has passed, it is securely deleted or anonymised so it can no longer be associated with you.

8. Your Privacy Rights

As a pk65 game player, you have meaningful rights over your personal information. These rights can be exercised at any time by contacting our support team:

Your Data Rights

You have full rights over the personal information pk65 game holds about you.

Right to Access

You can request a copy of all personal information pk65 game holds about you. We will provide this in a clear, readable format within a reasonable timeframe.

Right to Correction

If any personal information on your account is inaccurate or out of date — such as an old mobile number or email address — you can request a correction at any time.

Right to Deletion

You can request that pk65 game delete your personal data. This is subject to any overriding legal obligations such as financial record-keeping requirements that may require us to retain certain data for a set period.

Right to Restrict Processing

In certain circumstances you can ask us to restrict how we use your data — for example, while a dispute about its accuracy is being resolved — without requesting full deletion.

Right to Portability

You can request your personal data in a structured, machine-readable format if you wish to transfer it. This applies to data you provided directly to us during registration and account use.

Right to Opt Out of Marketing

You can withdraw consent to receive marketing communications at any time through your account settings or by contacting support. This will not affect service-related messages about your account or transactions.

9. Children and Minors

PK65 Game is strictly an adult platform. We do not knowingly collect personal information from anyone under the age of 18. Registration requires you to confirm your age and we conduct age verification checks as part of the account approval process.

If we discover that an account has been registered by or on behalf of a minor, that account will be closed immediately, all deposits will be returned to the payment source where possible, and any winnings generated will be voided. If you believe a minor has registered on the platform, please contact our support team so we can investigate and act quickly.

Parents and guardians: If you share devices at home, we strongly recommend using device-level parental controls to prevent underage access to the pk65 game platform or app.

10. Security Measures

Protecting your personal data is something we take seriously. PK65 Game implements the following technical and organisational measures to keep your information secure:

  • Encryption in transit: All data exchanged between your browser or app and our servers is encrypted using HTTPS/TLS protocols.
  • Encrypted storage: Sensitive personal data stored on our servers is encrypted at rest.
  • Access controls: Personal data is accessible only to authorised personnel who need it to perform their role. Access is logged and audited.
  • Two-factor authentication: We encourage all players to enable two-step login verification to add an additional layer of protection to their account beyond just a password.
  • Fraud monitoring: Automated systems monitor account activity continuously for patterns that may indicate unauthorised access, credential stuffing or other security threats.
  • Incident response: In the unlikely event of a data security incident that affects your personal information, we will notify affected users in a timely manner and take immediate steps to contain and address the breach.

While we work hard to protect your data, no platform can guarantee absolute security. You also play a role in protecting your account by using a strong, unique password and not sharing your login credentials with anyone.

11. Updates to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in how we operate the platform, in applicable data protection practices, or in response to user feedback. The "last updated" date at the top of this page will always reflect the most recent revision.

For significant changes that affect your rights or how we use your data in new ways, we will notify registered players via email or an in-platform notification. Continuing to use pk65 game after a revised policy has been published indicates your acceptance of the updated terms. If you disagree with any change, you should contact support to discuss your options, including account closure.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal information has been handled, please get in touch with the pk65 game support team. You can reach us through the live chat available on the platform or by emailing us at the address shown in the footer below.

We aim to respond to all privacy-related queries within a reasonable timeframe. For requests to access, correct or delete personal data, we will acknowledge receipt promptly and fulfil the request as quickly as possible, subject to any verification steps needed to confirm your identity.

Quick Links: For platform rules, see our Terms and Conditions. For gaming safety tools and player wellbeing resources, visit our Responsible Gaming page. For common questions, check the FAQ.
Privacy — Common Questions

Answers to the most frequently asked questions about pk65 game and your personal data.

No. PK65 Game does not share your personal information with external advertisers. If you have opted in to marketing communications, we use your email address or mobile number to send you promotions directly — but this information is not passed to third-party ad networks.

Your JazzCash and Easypaisa transactions are processed through secure payment gateways. PK65 Game retains only the transaction reference and amount — not your full wallet credentials or PIN. Full payment details are handled by the payment provider's own secure systems.

You can opt out of marketing emails at any time by updating your notification preferences in your account settings. Alternatively, contact our support team and we will action the opt-out for you. This will not affect account-related messages such as deposit confirmations or withdrawal notifications.

Yes. You can request account closure and data deletion by contacting our support team. We will close your account, return any real-money balance to your registered payment method, and begin the data deletion process. Note that some financial records may need to be retained for a defined period to meet standard record-keeping requirements, after which they will be securely deleted.

When you self-exclude, your account is suspended and you will not be able to log in or receive promotional communications during the exclusion period. Your personal data remains on file during this period so that the exclusion can be properly enforced. If you request a permanent closure alongside self-exclusion, we will follow our standard data deletion process as described above.

Betting activity is recorded as part of your account history and used for account management, dispute resolution and responsible gaming monitoring — for example, identifying players who may benefit from limit-setting tools. This data may also be used in aggregate and anonymised form to improve the platform. It is not sold to external parties or used to build individual profiles for third-party advertising purposes.
Your Privacy. Our Priority.

Ready to Play on a Platform You Can Trust?

Register on pk65 game today — deposit in PKR via JazzCash or Easypaisa, bet on PSL cricket and T20 internationals, and enjoy the full game lobby knowing your data is handled with care.